This Business Online TV show features expert advice from Robb Hecht, Sr. Management Consultant, IMC Strategies, as he reveals how micro blogging is rapidly becoming one of the top ways to reach customers.
Here, youll find expert business advice from Robb Hecht on how customer service is becoming the new driving force in marketing. Blogging has shown how putting on a personal face can make a huge difference for your business. Now we look at micro-blogging, because whether its done on Friendfeed, Facebook or Twitter, it is a powerful means of communicating with your customers.
What more can it do for your business? Find out more from the expert, including:
– Why its different to other customer services that exist
– What users get out of receiving updates from your brand or business
– How it enables mass communications at a micro level
– Why its so important for businesses wanting to connect in these way to think hard about these services
See more business news television shows and get even more of the best expert advice from Robb Hecht at http://www.yourbusinesschannel.com
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Duration : 0:2:39